IT Support

Our Erbil based team of certified IT engineers and consultant manage all our support services. We offer flexible hours including after-hours support and have a same day response guarantee. Our services are entirely scalable with a fixed monthly price.

To provide our clients with support for a dynamic range of IT Challenge, we have the following support services:

• IT Support Helpdesk: An ideal first point of contact to resolve minor issue, our telephone and email support services mean there is always a lone of communication open your employees and our IT technicians.
• Remote IT Support: Our IT specialists resolve minor issue by accessing your network devices remotely.
• Onsite IT Support: Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issue on the spot.
• Network Support: All devices Firewall, Access Points, Routers, Switches, traffic utilization are monitored by our Network Operations Center (NOC) team for proper operations.